The AOL browser is not compatible with Blackboard. This may cause students to be kicked off Blackboard without warning. Keep this in mind because many of the tests or quizzes that you will take can only be completed the first time. If you have AOL and you are taking that important test or quiz there is a great chance that you will be kicked off and locked out of your test. A way to avoid this problem is to:

1. Connect to the Internet like you normally would
2. After connection, minimize the AOL page.
3. Click on the Internet Explorer button. Make sure that it is Internet Explorer 6.0 or higher.
4. Log into Blackboard and proceed with your course like you normally would.
5. AOL Users: If there are any problems please call the Online Learning Center at (216) 361-2765

To log into Blackboard, first go to http://dnmc.blackboard.com and click the "Login" button. You will be asked for a username and password. The username is your first initial and your last name. There are no spaces and it is all lowercase. Your password is your nine digit student ID number. Again, do not put in any spaces, dashes, etc. If you are having trouble or have forgotten your password, please contact the Online Learning Center at (216) 361-2765.

First, if you are a new user make sure you request a new student packet.  You can request it through the Online Academic Advisor at online@myers.edu. Second, you can attend a training session.  A training session will be held before the start of the term.  The next date is to be announced. Third, you can call the online learning center to schedule a one-on-one training session. Fourth, there is also a help section located in your online course under the "OLC/HELP" button and on our website.

1. A word processor (Microsoft Word is required)

2. Adobe Acrobat Reader available free at www.adobe.com

3. A graphical web-browser. (Internet Explorer 6.0 is recommended)

Sometimes if you have a common last name your ID maybe slightly different.  There might be a one or two after it, for example, "jsmith", "jsmith1", "jsmith2". Also, remember that your password is your student ID number (social security number) without any spaces or dashes.

If you have changed your password and have forgotten it, please call the Online Learning Center immediately at (216) 361-2765.

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First, make sure you look on the "Welcome Page" to the right.  All your courses should be listed there.  If not, click the courses tab located near the top.  Your classes should appear there. If your class truly is not showing up, call the Online Learning Center immediately at (216) 361-2765.

If you are still seeing courses from a past session, please contact the Online Learning Center as soon as possible at (216) 361-2765.

1. Click on the "Tools" button located in the navigation area.
2. Click "Personal Information."
3. Select "Edit Personal Information."
4. Scroll to the field you want to change and type the new information.
5. Click the "Submit" button.

1. Click on "Tools" located in the navigation area and then click "Personal Information".
2. Click "Change Password."
3. Type a new password
4. Type the new password a second time for verification.
5. Then click "Submit."

While viewing the document, click on the document you want to print and go to "File" and select "Print Preview". Choose "Only the selected frame" from the pull-down menu.

Another way is by right-clicking on the link to the document (i.e. do not actually open the document) and select "print target" from the context-sensitive menu.

Can't right-click and copy/paste text in the editing window?

There is a way to work around this. Use the keyboard shortcuts to copy, paste, and cut text. To copy text in the editing window, select it and use Ctrl -Insert or Ctrl-C. To paste text, use Shift-Insert or Ctrl-V. To cut text, use Ctrl-X.

To view your grades:

• Click on "Tools" located in the navigation area.
• Select "View Grades."

● Disable pop-up blocker software while using Blackboard
● Check firewall settings to make sure Myers University sites are not being blocked.
● In your browser settings, make sure that you have a program associated with "mailto" hyperlinks (ex. online@myers.edu)and that the program is correctly set up; otherwise, e-mail links in Blackboard may not work correctly.
● You may need to make sure your browser preferences are set up so that you load the latest version of a website each time you visit a URL.

Please ask the Online Learning Center.